Frequently Asked Questions
Everything you need to know about bringing Wiltshire quality into your home.
What is the standard shipping timeframe for furniture and decor?
Standard delivery typically takes 5-7 business days. For larger furniture pieces requiring white-glove service, please allow 2-3 weeks for scheduled delivery and assembly.
Do you offer a warranty on Wiltshire home products?
Yes, all our furniture pieces come with a 12-month limited warranty covering manufacturing defects and structural integrity under normal household use.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are non-returnable.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery progress by logging into your Wiltshire account dashboard.
Are the materials used in your products sustainably sourced?
Wiltshire is committed to sustainability. We prioritize FSC-certified timber, recycled textiles, and low-VOC finishes to ensure our products are safe for your home and the planet.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm and Klarna.